Terms of Service

Last updated: December 5, 2025

1. Introduction

Welcome to GameMasterz. By making a purchase on our platform, you acknowledge and agree to these terms and conditions.

2. Operating Hours

📅Sunday - Thursday: 10:00 AM - 10:00 PM

📅Friday: 1:00 PM - 10:00 PM

📅Saturday: 10:00 AM - 10:00 PM

Orders placed outside business hours will be processed when we reopen.

3. Delivery

We guarantee delivery within 1-3 hours during business hours after payment confirmation. Digital products (codes, account credentials) are delivered directly through your order page on our website.

4. Payment Methods

We accept the following payment methods:

  • 💳 Fastpay
  • 🏦 FIB (First Iraq Bank)
  • 📱 ZainCash
  • 📱 Asia Hawala
  • 📱 Korek

⚠️ Important: You must upload valid proof of payment (transaction ID or receipt) to complete your order verification.

5. Refund Policy

Due to the digital nature of our products (activation codes, game licenses, account credentials), refunds are only available if:

  • The code/credentials provided are proven invalid or non-functional
  • You provide video/screenshot proof demonstrating the issue
  • The issue is reported within 24 hours of receiving the product

❌ No refunds will be issued once a working code has been delivered and verified.

6. Support & Issues

If you experience any problems with your order:

  1. Record proof - Take a video or screenshot showing the issue
  2. Contact us immediately via:

Our support team will assist you during business hours.

7. Customer Responsibilities

  • Provide accurate contact information
  • Upload clear payment proof
  • Test codes/credentials immediately upon receipt
  • Report issues promptly with evidence

8. Final Notes

  • All sales are final once products are verified as working
  • We reserve the right to refuse service for fraudulent activity
  • Terms may be updated; continued use implies acceptance

Questions? Contact us via Facebook or WhatsApp during business hours.